Common Questions

For active leaks and no-water emergencies in Greater Portland, we aim to have a plumber to you within a couple of hours, day or night — often much sooner. Call our 24/7 line and we'll triage immediately and roll a stocked van.

No. We quote flat, up-front pricing per job so you approve the total before we start. The price you agree to is the price you pay — no hourly meter, no surprises at the end.

We charge a modest diagnostic/dispatch fee that's disclosed when you book. If you move forward with the repair, we credit it toward the work, so you're never paying twice.

Yes. Repairs and installs are backed by a written workmanship guarantee, on top of any manufacturer warranties on parts and equipment. If something we did isn't right, we come back and make it right.

Absolutely — restaurants, offices, rentals, and multi-units. We schedule around your hours to keep your business running and can set up priority service for property managers and landlords.

Greater Portland and the Casco Bay region — Portland, South Portland, Westbrook, Falmouth, Scarborough, Cape Elizabeth, Cumberland, Yarmouth, and Gorham. If you're nearby and not sure, just call — we'll tell you straight.

Yes. If you've already bought a faucet, toilet, or fixture you love, we'll install it cleanly and make sure it seals right. We can also source quality parts for you — whichever you prefer.

If water is actively flowing where it shouldn't be, you have no water at all, or there's a sewage backup or no heat, call our 24/7 line right away. For a slow drip, a fixture upgrade, or routine work, book online and we'll set up a convenient window.